Privacy Policy

Last updated: October 27, 2026

This policy explains what information the Social Forge app and website ("Social Forge", "we", "us") collect, how we use it and the choices you have. Questions: admin@innovasolutionsllc.xyz.

Information we collect

Account details — your email address and, if you provide it, your name. If you sign in with Google or Apple we receive your name and email (or Apple's private relay address) from that provider. We also note which Social Forge app you signed up and sign in with (iPhone, Android, Mac or web) and how (email, Google or Apple).
What you look up — the handles, hashtags, links and keywords you search, and the creators, pages or ad libraries you monitor. These are needed to fetch results for you.
Credit activity — a record of each lookup charged to your account (the type of lookup, credits used and time) and of credits you receive or buy.
Purchases — which plan or credit pack you bought and its status. Payment is handled by Apple or Google; we never receive your card details.
Device token — if you allow notifications, a push token so we can send monitor alerts.
Crash reports — if the app crashes, a report with the error, device model and OS version is sent so we can fix it. It is not linked to your account.
On your device only — your recent searches are kept locally on your phone.

We do not collect your location, contacts or photos, we do not show ads, and we do not track you across other companies' apps or websites.

How we use it

To create and secure your account and keep your credit balance.
To run the lookups, monitors and alerts you request.
To process subscriptions and credit purchases.
To prevent abuse, fix problems and answer support requests.
To email you about your account and, occasionally, about Social Forge news and features. Every announcement email has an unsubscribe link; emails about your account itself still reach you.

We do not sell your personal information.

Advertising measurement

Our website (socialforge.app, including the web app) uses the OpenAI Ads pixel to measure how our ads perform. When you visit, it shares the web addresses of the pages you view (in the web app these can include what you searched for) and a browser identifier with OpenAI. It does not receive your password or payment details. The iPhone, Mac and Android apps don't include it. See OpenAI's privacy policy for how OpenAI handles this data.

The iPhone and Android apps use Meta's App Events SDK to measure our ads on Facebook and Instagram. It tells Meta when the app is installed and opened, when you create an account (and whether by email, Google or Apple), and when you buy a plan or credits (the product, price and currency), along with basic device details (such as model, operating system, app version and language) and your device's advertising identifier. On iPhone, the advertising identifier is shared only if you allow tracking when the app asks; you can change this any time in Settings → Privacy & Security → Tracking. On Android, you can reset or delete it in your device's Google settings. Meta does not receive your email address, password, searches or payment details. The Mac app doesn't include it. See Meta's privacy policy for how Meta handles this data.

Service providers

We use a small number of providers who process data on our behalf:

Google Firebase — sign-in, database, server functions, notifications, crash reporting and hosting.
SocialFetch — retrieves the public social media data for the lookups you run. It receives the search terms, handles and links you submit, not your email address.
RevenueCat — manages in-app purchases, linked to your account ID.
Apple and Google — sign-in (if you choose it), payments and app distribution.

Public social media content

Social Forge shows information that people and companies have made public on social networks. We keep short-lived copies of these results to make repeat lookups faster and cheaper, and do not build profiles of the people whose public content you view.

Retention and deletion

We keep your account information while your account is open. You can delete your account at any time in the app: Settings → Delete account. This immediately and permanently deletes your account, credit history, monitors, alerts and device tokens, and stops your monitors at our data provider. If you can't access the app, email admin@innovasolutionsllc.xyz from the address on your account and we will delete it within 30 days.

After deletion we keep only (a) a one-way hash of your email address, which cannot be turned back into the address and is used solely to stop free starter credits being claimed again, and (b) purchase records we are required to keep for accounting. Deleting the app does not delete your account, and deleting your account does not cancel an App Store or Google Play subscription — cancel it in your store account settings.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, or to object to certain processing. Contact us at the address above and we will respond within the time the law requires.

Children

Social Forge is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal information.

Security

Data is encrypted in transit and stored with Google Cloud. Access to your account data is limited to you and to the service itself.

Changes

We will post any changes on this page and update the date above. For significant changes we will notify you in the app.